Guidelines

Guidelines for Online Interaction

We want to hear from you! We encourage comments, critiques, questions, and suggestions about improving Concord for all residents. We’d like to hear your ideas and suggestions on the Concord Communities Alliance as well. We want CCA’s content channels to be forums where all Concord residents can become informed, empowered and engaged about the many ways in which our shared objectives might be pursued. We support the exchange of ideas and perspectives with civility and respectful dialogue.

These guidelines for online interaction apply to all the places CCA is present online — this web site, our social media pages, and other content channels, such as YouTube and SoundCloud. They govern all cases where the public or members of CCA have the opportunity to submit or post content or comments.

Our requests are pretty simple

Our first request is simple: stay on topic – Concord (and its immediate neighbors).

Especially germane are all Concord civic and public matters related to the common good and our common interests as residents. Posts and comments about regional, state and national events and topics will very likely be removed by site admins, as may be content of very narrow, commercial, or obvious self- or commercial interest. This is not out of any disagreement with such comments or posts, but because there are other, more appropriate forums for them.

We also ask that everyone: 

  • Show respect for other people’s opinions 
  • Avoid offensive statements, profanity, personal insults, illegal content, or posting deliberately disruptive statements meant to hijack comment threads or throw dialogue off-track 
  • Avoid attacks on specific groups or any comments meant to harass, threaten or abuse an individual 
  • Take lengthy personal discussions to your own pages

Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs violate our shared values of civility, dialogue, and mutual respect. Since these are the conditions for participating on our content channels, social media pages and website, we reserve the right to delete any comment or post which, in our sole opinion, violates these values. False or misleading content, even under the guise of opinion, may also be called out publicly and/or removed as necessary.

We value mutual respect, and we will take action when we need to

Please understand that we reserve the right to delete comments or posts for any reason we deem appropriate. For any social media pages or website forums which are not moderated, we reserve the right to change to moderation at any time we deem it appropriate to maintain our focus and values.

And while we will make every effort to live up to our values of civility, transparency, and respectful dialogue, we reserve the right to take any administrative action with respect to content or individual participation on our pages, up to and including blocking any person from commenting, without warning or explanation.

Be aware that anything sent in, posted, or in any way disclosed on Concord Communities Alliance social media pages can be reproduced, disclosed legally, transmitted, published, broadcast and/or posted somewhere else. Assume anything you say or post can and will be very public.

The opinions by expressed on CCA’s website and social media pages by members of the public are not necessarily the opinions of the Concord Communities Alliance or its members and we assume no responsibility for such content by allowing it to remain accessible in those places.

Here's a summary of the key points: 

  • 1. One account per person, using our real names.

    Honesty and transparency are the bedrock of mutual respect. Having one account in our real name - preferably linked to a social media account - is the best way to live out this honesty and transparency. 

    CCA does not support anonymous use of the commenting features in our social media channels and website. 

  • 2. Be civil. No personal attacks.

    Mutual respect is the starting point for all progress. 

    Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs violate our shared values of civility, dialogue, and mutual respect. This includes treating other people's opinions with respect, even if you don't agree with them. 

    These are the conditions for participating on our content channels, social media pages and website. We reserve the right to delete any comment or post which, in our sole opinion, violates these values. We also reserve the right to bar anyone who makes personal attacks or hateful comments from this website. We hope for better, of course. Contact us if you have questions. 

     

  • 3. Respect everyone's time.

    First, no spam - Posts and comments of very narrow, commercial, or obvious self- or commercial interest detract from this web forum, and will be removed. This is not out of any particular disagreement with such comments or posts, but because there are other, more appropriate places to share them. 

    Second, please take lengthy personal discussions to your own pages. 

  • 4. Stay on topic - Concord

    Every visitor to this website should be here because they care about Concord. And while there are many other things worth caring about, they each have better places to be discussed. Please stay on topic - or invite your dialogue partners to take your conversation to another forum. Thanks. 

  • 5. No false or misleading comments.

    Everyone is entitled to their own perspective on how we grapple with opportunities and challenges in Concord, and we invite respectful sharing of different perspectives. But everyone is not entitled to their own facts. 

    False or misleading content, even under the guise of opinion, undermines trust, transparency, and honesty. And we're not OK with that. And so it may be called out publicly and/or removed as necessary. Fruitful dialogue is rooted in a respect for the truth. Let's stick with that. 

  • 6. No trolling. Period.

    We ask that everyone avoid offensive statements, profanity, personal insults, illegal content, or posting deliberately disruptive statements meant to hijack comment threads or throw dialogue off-track. 

    We also ask that everyone avoid attacks on specific groups or making comments meant to harass, threaten or abuse an individual. 

    We all know it when we see it. And here at CCA, we'll remove it, because life is simply too short and there are too many good things we could be doing. 

Concord Communities Alliance